Frequently Asked Questions
When should I order for Christmas delivery?
Orders placed by these dates can arrive by December 24:
| Style | Standard (free) | Express | Overnight |
|---|---|---|---|
| Paper print | Wed, Dec 9 | Mon, Dec 14 | Wed, Dec 16 |
| Stretched or framed canvas | Mon, Dec 7 | Fri, Dec 11 | Tue, Dec 15 |
| Acrylic panel | Tue, Dec 1 | Mon, Dec 7 | Wed, Dec 9 |
Every print is made to order, so printing time is the same at every shipping speed - Express and Overnight shorten only the delivery. December is the busiest month for our print lab and the carriers, so these are estimates, not guarantees: the earlier you order, the safer.
Is any of your art made with AI?
No. Every artwork on nyArt was made by a human artist - painted, drawn or photographed by a person. No AI is used anywhere in making our art or its prints: nothing is generated, altered or enhanced by AI.
What are your prints made of?
Every print is produced on demand as a museum-quality giclée on premium fine-art papers (such as Hahnemühle) or artist canvas. Each artwork page lists the exact mediums available for it.
How long does production and shipping take?
Every print is made to order, then shipped by tracked carrier within the United States. Paper prints usually arrive in 5-9 business days; canvas in 4-11 (framed canvas 5-11). You'll receive a tracking link by email the moment your order ships.
Where do you ship, and what does shipping cost?
Ships free within the United States. Catalog price includes shipping. Tax extra. We currently ship to US addresses only. In a hurry? At checkout you can upgrade to Express (3 business days once shipped) or Overnight (the next business day once shipped), charged at the full shipping price. Printing time is the same at every speed - an upgrade only shortens the trip after your order ships, and delivery dates are estimates, not guarantees.
Which payment methods do you accept?
Cards, Apple Pay, Google Pay, Link, Amazon Pay and Cash App Pay - or pay over time with Klarna or Affirm - all processed securely by Stripe. We never see or store your card details.
Can I return a print?
Made-to-order prints are not returnable for change of mind. Damaged, defective or wrong item: contact support within 14 days with order number and photos. Start at our Support page.
Can I send a print as a gift?
Yes. Enter the recipient's name and address as the shipping address at checkout and we ship straight to them. There is no invoice and no price anywhere in the box - your order confirmation and receipt come only to you by email.
Do I need an account to order?
No. Guest checkout is fully supported - an account just adds saved addresses, order history, and synced favorites.
Didn't find your answer? Contact support.